Terms and Conditions

Introduction

These Terms and Conditions govern your use of https://charterhouseclinic.com/and any products, services, content, features, or functionality provided by CHARTERHOUSE CLINIC FLORE LTD., trading as Charterhouse Clinic.

By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, please do not use the website.

Please note that admission to Charterhouse Clinic for residential rehabilitation is subject to a separate, detailed Patient Agreement and Clinical Terms of Service, which will be provided to you during the admissions process.

About us

For the purposes of these Terms and Conditions:

Company: CHARTERHOUSE CLINIC FLORE LTD.
Trading name: Charterhouse Clinic
Address: The Avenue, Flore, Northamptonshire, NN7 4LZ, United Kingdom
Email: info@charterhouseclinic.com
Telephone: 06014 419 777
Company number: 09197600

Use of this website

You may use this website only for lawful purposes.

You agree not to:

Use the website in a way that breaches any applicable law or regulation.
Attempt to gain unauthorised access to the website, its servers, or connected systems.
Introduce viruses, malware, or other harmful technology.
Interfere with the operation, security, or availability of the website.
Use the website in a way that could damage our reputation or business.
Copy, scrape, harvest, or collect website content without permission.

We reserve the right to restrict or terminate access to the website where these Terms and Conditions are breached.

Intellectual property

Unless otherwise stated, all content on this website is owned by or licensed to CHARTERHOUSE CLINIC FLORE LTD.

This includes:

Text
Graphics
Images
Videos
Audio content
Logos
Branding
Downloads
Website design
Software
Databases

All intellectual property rights are reserved.

You may view, download, and print content for your own personal or internal business use, provided you do not modify the content and retain any copyright or proprietary notices.

You must not reproduce, distribute, republish, sell, licence, or commercially exploit any content from this website without prior written permission.

Medical disclaimer

The content on this website is provided for general information purposes only. It is not intended to amount to medical advice, diagnosis, or treatment on which you should rely.

While we provide professional rehabilitation services, reading our website does not establish a clinician-patient relationship. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.

If you are experiencing a medical emergency, please call 999 or visit your nearest Accident and Emergency department immediately.

Accuracy of information

We make reasonable efforts to ensure the information on this website is accurate and up to date.

However, we do not guarantee that all content will always be complete, accurate, current, or free from errors.

Information on this website is provided for general information purposes only and should not be relied upon as professional, legal, financial, medical, or other specialist advice.

You should obtain independent advice appropriate to your circumstances before making decisions based on website content.

Products and services

We may update, modify, suspend, or discontinue products, services, content, features, pricing, or availability at any time without notice.

Descriptions, pricing, specifications, and availability information are provided for general guidance and may change from time to time.

Nothing on this website constitutes a binding offer for admission or treatment unless expressly stated otherwise in a formal Patient Agreement.

Enquiries and submissions

If you submit information through forms, bookings, enquiries, applications, reviews, testimonials, surveys, or similar features, you confirm that:

The information provided is accurate and complete.
You have the right to provide the information.
The information does not infringe the rights of any third party.
The information is not unlawful, misleading, defamatory, offensive, or harmful.

We reserve the right to remove, refuse, or delete submissions at our discretion.

Third-party websites and services

Our website may contain links to third-party websites, applications, services, or resources.

These links are provided for convenience only.

We do not control and are not responsible for:

Third-party content
Third-party services
Third-party privacy practices
Third-party security measures
Third-party availability

Your use of third-party websites and services is governed by their own terms and policies.

Privacy and cookies

Your use of personal information is governed by our Privacy Policy.

Our use of cookies and similar technologies is governed by our Cookie Policy.

By using our website, you acknowledge that these policies form part of your use of the website.

Privacy Policy: https://charterhouseclinic.com/privacy-policy/
Cookie Policy https://charterhouseclinic.com/cookie-policy/

Limitation of liability

To the fullest extent permitted by applicable law, we shall not be liable for any loss, damage, cost, expense, or liability arising from:

Your use of this website.
Your inability to access this website.
Errors or omissions in website content.
Reliance on information published on this website.
Interruptions, delays, outages, or technical failures.
Unauthorised access to systems or information.
Viruses, malware, or other harmful technologies.
Third-party websites, products, or services.

Nothing in these Terms and Conditions excludes liability where liability cannot legally be excluded, including liability for death or personal injury caused by our negligence.

Indemnity

You agree to indemnify and hold harmless CHARTERHOUSE CLINIC FLORE LTD., its directors, employees, contractors, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses arising from:

Your use of the website.
Your breach of these Terms and Conditions.
Your violation of any law or third-party rights.

Suspension and termination

We may suspend, restrict, or terminate access to all or part of the website at any time without notice where reasonably necessary.

This may include situations involving:

Security concerns
Technical issues
Suspected misuse
Legal requirements
Breaches of these Terms and Conditions

Changes to these Terms and Conditions

We may update these Terms and Conditions from time to time.

Any updates will be published on this page, and the Last Updated date above will be revised accordingly.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms and Conditions.

Governing law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes arising from or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.