Frequently asked questions
What happens on the first day at Charterhouse Clinic?
On the first day at Charterhouse Clinic, the client arrives by private transfer and is shown to their private suite. The arrival is calm and handled entirely by the team. A clinical assessment usually begins within the first day or two, which shapes the individual treatment programme.
Can I bring my phone to Charterhouse Clinic?
Phone use during residential treatment at Charterhouse Clinic is discussed during the admissions process. Some contact with family is usually possible at appropriate points in the programme. The clinical team advises on what works best for each person’s recovery.
Can family members visit during treatment?
Family visits are considered at the right stage of treatment. Charterhouse Clinic guides the timing based on what’s clinically appropriate. Remote contact is also possible for family members who can’t travel.
What should I pack for residential rehab?
Comfortable clothing for the length of the stay, any prescribed medication in its original packaging, and personal items that help with comfort and routine. The estate provides toiletries, bedding, and meals. The admissions team can provide a full packing list before arrival.
What do I need to do before arriving?
The admissions team will walk through everything before arrival, including what to bring, what to expect on the day, and any practical steps to take beforehand. A free assessment is the starting point for all of this.
