Cookie policy
- Effective date: 13 June 2026
- Last updated: 13 June 2026
Overview
This Cookie Policy explains how CHARTERHOUSE CLINIC FLORE LTD., trading as Charterhouse Clinic, uses cookies and similar technologies on https://charterhouseclinic.com/
Cookies help websites function, remember visitor preferences, understand how websites are used, and support certain features and services.
This Cookie Policy should be read alongside our Privacy Policy at https://charterhouseclinic.com/privacy-policy/, which explains how we collect, use, store, and protect personal information, including sensitive health data.
What are cookies?
Cookies are small text files placed on your device when you visit a website.
Cookies allow websites to recognise your browser, remember information about your visit, and improve your experience.
In this policy, the term “cookies” may also include similar technologies such as:
- Browser cookies
- Pixels and tracking tags
- Local storage and session storage
- Device identifiers
- Software development kits (SDKs)
- Similar technologies used to recognise devices or measure website activity
Other cookies are set by third-party services we use. These are known as third-party cookies.
How we use cookies
We use cookies and similar technologies to:
- Ensure the website functions correctly and securely.
- Remember your preferences and settings.
- Understand how visitors use and navigate the website.
- Measure the performance of our content and services.
- Support marketing and advertising efforts where applicable.
We do not use cookies to collect sensitive medical or health information.
Types of cookies we use
We use the following categories of cookies:
Strictly necessary cookies
These cookies are essential for the website to function and cannot be switched off in our systems.
They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.
Performance and analytics cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
They help us know which pages are the most and least popular and see how visitors move around the site.
All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.
Functional cookies
These cookies enable the website to provide enhanced functionality and personalisation.
They may be set by us or by third-party providers whose services we have added to our pages.
If you do not allow these cookies, then some or all of these services may not function properly.
Advertising cookies
Advertising cookies help us measure marketing performance and, where applicable, show relevant advertising.
These cookies may be used to:
- Measure advertising effectiveness.
- Understand whether marketing campaigns generate enquiries or admissions.
- Limit how often advertisements are shown.
- Support audience creation and campaign reporting.
- Deliver retargeting or personalised advertising.
Embedded content and third-party services
Our website may include content or services provided by third parties.
Examples include:
- YouTube or Vimeo videos
- Google Maps
- Social media feeds
- Booking systems
- Live chat tools
- Payment providers
Where required by law, optional embedded content will only load after consent has been provided.
Cookies we use
Website cookie inventory
| Cookie Name | Provider | Category | Purpose | Duration |
|---|---|---|---|---|
_ga |
Google Analytics | Analytics | Calculates visitor, session, and campaign data and distinguishes unique visitors for analytics reporting. | 1 year 1 month 4 days |
_ga_* |
Google Analytics | Analytics | Stores and counts page views for Google Analytics. | 1 year 1 month 4 days |
crisp-client* |
Crisp | Necessary | Enables the Crisp live chat functionality on the website. | 6 Months |
crisp-client* |
Crisp | Necessary | Enables the Crisp live chat functionality on the website. | Never |
wpEmojiSettingsSupports |
WordPress | Necessary | Determines whether the browser can display emojis correctly. | Session |
Managing your cookie choices
Cookie settings
You can manage your cookie preferences at any time using our cookie settings tool:
[LINK COOKIES MANAGEMENT]
You may choose to accept, reject, or change your preferences for optional cookies.
Browser settings
Most web browsers allow you to manage cookies through browser settings.
You can usually:
- View cookies stored on your device.
- Delete existing cookies.
- Block future cookies.
- Block third-party cookies.
Device and platform settings
Your device, browser, operating system, or advertising platform may provide additional controls for privacy, advertising, location services, and tracking technologies.
Global Privacy Control
Where required by law, we recognise and respond to Global Privacy Control (GPC) signals or similar legally recognised opt-out mechanisms.
Additional information for California and U.S. state privacy laws
Some U.S. state privacy laws define certain advertising, analytics, and tracking activities as “sale”, “sharing”, or “targeted advertising”, even when personal information is not exchanged for money.
We may use cookies or similar technologies in ways that may be considered sale, sharing, or targeted advertising under applicable law. You can manage your preferences using:
Changes to this Cookie Policy
We may update this Cookie Policy from time to time.
Any updates will be published on this page, and the Last Updated date above will be revised accordingly.
If changes are significant, we may provide additional notice or request renewed consent where required by law.
Contact us
If you have questions about this Cookie Policy or our use of cookies, please contact us.
- Company: CHARTERHOUSE CLINIC FLORE LTD.
- Address: The Avenue, Flore, Northamptonshire, NN7 4LZ, United Kingdom
- Email: info@charterhouseclinic.com
- Telephone: 06014 419 777
